Douglas R. MacKinnon, Ph.D. is Director of Product Strategy at Tidal Software. Tidal Software brings a radically simple approach to optimizing the operations of one of your company’s most complex assets: its enormous infrastructure of enterprise applications including SAP, Oracle, Informatica, Symantec/Veritas and many others.
CIOs see operational excellence as the "table stakes" in the high-roller game
of IT. Often thought of as the starting point to creating value for the
business in this game, businesses use IT for competitive advantage, and the
business that is most successful wins. However, operational excellence has
always been a moving target - more of a journey than a destination because
it's seldom attained, and then not for very long. What was good enough
yesterday, no longer meets the today's needs and surely won't meet
tomorrow's.
Today's financial climate adds massive complications to this journey and
totally changes the stakes for CIOs and the IT organizations they run. To
succeed in competitive markets, operational excellence needs to constantly
improve over the next several y... (more)
Douglas R. MacKinnon, Ph.D. is Director of Product Strategy at Tidal Software. Tidal Software brings a radically simple approach to optimizing the operations of one of your company’s most complex assets: its enormous infrastructure of enterprise applications including SAP, Oracle, Informatica, Symantec/Veritas and many others. 
Melissa Andrews
Saurabh Verma
Jocelyn Quimbo
Gary Hamilton
Jeff Anders
Vikas Aggarwal 
Vincent Kadar
Jill Starr
